Windows Help and Support Error

Thursday, December 3, 2009
If you get an error Windows cannot find HELPCTR.EXE, it may be that a registry entry has gotten corrupted.

1. Start Regedit (Go to Start>Run>Regedit)
2. Go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\HELPCTR.EXE


3. If the key isn't there, right click and create a new key HELPCTR.EXE
4. It should have a value of
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
5. Reboot

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